Carbcolords

“I received this printer and thought that I had set it up - but I missed a few steps so I contacted the customer service number and Jack gave me so much help! He sent me screen shots of what I missed and helped me to get the printer rolling happily! I can't say enough good things about this company and in particular Jack who texted me back and forth with photos and a video to help me out. Thanks Jack!”

“Customer service was very friendly and helped me solve everything fast”

“I have to say, this is the first DTF printer I ever buy and use. the process wasn't difficult at all and the moment I felt I got stuck, I reached out to their support and I received the helpI needed. I am very grateful to be able to receive help at 3:00 AM. Once I understood how to operate it (thanks to their instructions) I gotta say the product quality is amazing, specially for the price of the product. Highly recommend it! (Another plus, space friendly).”

“I am beyond impressed with this DTF printer! The quality of the prints is excellent, and it’s perfect for my needs. Initially, I had trouble setting up the printer and wasn’t sure where to begin. Thankfully, the customer service team was phenomenal. They walked me through the setup step by step and had everything up and running in minutes! Their patience and expertise made the process so much easier. If you’re looking for a high-quality printer backed by an incredible support team, this is the one to get. Highly recommend!”

“Customer service is of the highest quality!I ordered this machine for personal use. It is an exceptional machine and has wonderful reviews. The machine isn’t the best part though…..the customer service is top notch!!! I was having a few issues with getting my settings dialed in and Jack is amazing! In fact, he is my new favorite human and super hero! Thank you so much for helping this girl go from this 😡 to this 🤦🏼‍♀️ to this 🤣 and finally to this 😁😁😁😁😁! If you’re looking for a great beginner DTF printer this is the ONE! If you’re scared about not understanding how to get it set up and use it….This one comes with JACK!! You will not be disappointed! I promise!!!!”

“I received my printer a couple months back and I have nothing but great things to say about it. I love the printer. It works seamlessly. When it first arrived, I had some trouble getting the settings setup correctly. I contacted Jack through with customer service. Jack has been amazing! He walked me through the process and got my printer running smoothly. I received a new laptop for Christmas. Guess what? I again needed help getting the settings correct. I reached out to Jack and again, he helped me. He made sure that I could print several different pictures before our conversation ended. If you're looking for a DTF printer, I highly recommend this one. I am highly impressed with my purchase.”

“I love this machine. It is my first DTF machine. I have used vinyl and tried the conversion kit on other printers and it was a mess and did not go well for me. After looking around I found this one and ordered it. It came in a wooden box and was very well packaged. The videos are a great help. Customer service is also top of the line. Thank you so much for a great product”